최신 Accredited Professional Certification AP-207 무료샘플문제:
1. How is the Energy and Utilities Cloud solution installed on an org?
A) The functionality is unlocked based on the license types assigned to the org
B) Its installed as a managed package and unmanaged components
C) A specialized org that Salesforce creates with the solution installed is required
D) Its included as part of core and will be deployed when licenses are purchased
2. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?
A) A consultant should create new permission sets to grant appropriate access to all required objects.
B) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
C) The Customer Acquisition Management application cannot support unauthenticated self serve portal users
D) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
3. During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?
A) Rate change notifications
B) Electronic funds transfers
C) Customer satisfaction surveys
D) Payment reminders
4. An existing Salesforce customer has built a data model with many custom objects for their call center operations.
How can the customer use OmniStudio to improve the agent experience?
A) OmniStudio can be used without leveraging the Energy and Utilities Cloud data model.
B) Certain agents can use Energy and Utilities Cloud OmniStudio and Data Model, while other agents da nat.
C) OmpiStudio can be used with custom objects but will need to be migrated to the Energy and Utilities Cloud data model.
D) The Energy and Utilities Cloud data model is required for OmniStudio.
5. Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?
Choose 2 answers
A) Set up Utilities self-serve templates on your target org.
B) Create an Experience cloud site to set up a sample digital experience site on your target org.
C) Create customer community user profiles for the Utilities self-serve portal.
D) Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.
질문과 대답:
| 질문 # 1 정답: B | 질문 # 2 정답: B | 질문 # 3 정답: B | 질문 # 4 정답: A | 질문 # 5 정답: A,B |
1291 개 고객 리뷰
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