Salesforce Arch-301 시험 개요:

Salesforce Arch-301 시험 요강 주제:

최신 Architect Exams Arch-301 무료샘플문제

1. Universal Containers (UC) recently went live with a multi-cloud implement at ton consisting of Experience Cloud, Service Cloud, and Marketing Cloud Account Engagement. The UC Marketing team wants to generate Marketing Cloud Account Engagement emails using the same dynamic content that users access in Experience Cloud. They want to trigger Marketing Cloud Account Engagement emails based on certain user actions while keeping the content dynamic and configurable via a user- friendly mechanism.
Which approach should a Solution Architect recommend m this case?

A) Build a custom application using Lightning Web Components to make the email content dynamic and configurable.
B) Consider finding AppExchange packages that support this functionality on Experience Cloud andMarketing Cloud Account Engagement.
C) Use Salesforce CMS on Experience Cloud and the new Marketing Cloud Account Engagement Lightning Email Experience.
D) Change the data model to support sending Marketing Cloud Account Engagement email via the Experiencecloud site.

2. Universal Containers serves customers globally across two businesses. Each business has its own org for managing itssales and support operations. Each line of business also maintains its own reporting systems using both CRM Analytics and Salesforce reports, but the CEO is asking for a unique dashboard that includes the global opportunity pipeline with data from both orgs.
What should a Solution Architect propose?

A) Use one org as primary and create external objects for the accounts and opportunities of the other one.
Then, use standard reports.
B) Use CRM Analytics in the primary org and create a Salesforce External Connection. Then, create a dataflow to combine data from both orgs.
C) Use CRM Analytics in the primary org and then, in thedashboards, use Salesforce Connect to query the data from the other org.
D) Use one org as primary and an ETL tool to synchronize the accounts and opportunities of the other org.
Then, use standard reports.

3. Universal Containers is at the start of a digital transformation program. Members of the executive leadership team have provided a list of internal and external stakeholders who are dedicated to formulating the vision and desired business outcomes in a 2-day workshop. The executive leadership team hasmade the request to understand what the customer experience will look like out of this workshop.
What should a Solution Architect do to help formulate the high-level business vision and desired business outcomes?

A) Facilitate a strategy session with the executive leadership team to better understand their individual business units' priorities to achieve the business objectives.
B) Ask to follow the Customer Service team for a day to gain a better understanding of how they work and identify their pain points to formulate this vision.
C) Facilitate a workshop with the executiveleadership team, applying the journey mapping process to create a vision and align customer journey to business objectives.
D) Facilitate a business process mapping workshop with the executive leadership team to better understand the potential process improvements.

4. Northern Trail Outfitters (NTO) currently use Sales Cloud to track deals and now wants to use channel sales to distribute and tell products through resellers (partners). As part of the channel strategy. NTO will be implementing a Partner Community for resellers to register deals or generate quotes. NTO needs to establish metrics to measure each reseller's performance based on the reseller's activities within the Partner Community. NTO wants to focus on leading metrics as opposed to lagging metrics to get early feedback on how the portal is being used by partners.
Which three leading metrics should a SolutionArchitect recommend to help NTO measure each reseller's goals through the Partner Community?
Choose 3 answers

A) Logins into Partner Community
B) Product types sold
C) Number of quotes generated
D) Opportunity win rates
E) Opportunities generated

5. Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee.
Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.
Assuming that Sales and Service teamsshare certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers

A) Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.
B) Explanation:
For optimal performance and data access control, the Solution Architect should:
* A. Use profiles and/or permission sets to give View All access to Customer Service on the Contact object. This allows Customer Service to access the necessary contact information while maintaining the principle of least privilege.
* D. For each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service representative assigned to the Account. This approach ensures that each team has access to the relevant contacts while keepExternal Sharing Model to create external organization-wideing private information secure and maintaining system performance by minimizing complex sharing rules.
Salesforce's documentation on sharing and visibility best practices recommends such strategies to manage access to records efficiently and securely.
https://trailhead.salesforce.com/en/credentials/sharingandvisibilityarchitect QUESTIONNO: 39 A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers
A: Speak to the business stakeholders to gather their suggestions for improvement.
B: Identify which system integrator did the previous implementation and ask them to document their work.
C: Examine the details of the current configuration to see how it is set up.
D: Work with the system administrator toidentify who has the most knowledge of the current configuration.
C) Set the Contact object to PublicRead Only so that the sharing rules do not bog down performance for sharing.
D) Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.
E) For each Account, assign Sales Contacts to the Sales team andall the rest to a Customer Service representative assigned to the Account.

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