Nokia SDM_2002001030 시험 개요:

Nokia SDM_2002001030 시험 요강 주제:

최신 Nokia Certification SDM_2002001030 무료샘플문제

문제 #1

What are the key activities needed to Analyze Resource Performance?

A. Analyze and evaluate the performance of the identified network elements, units, platforms etc to find the root cause of the identified performance degradation, Remote resolution of hardware in the networks.
B. Analyze and evaluate the performances of the identified network area to then identify the alarms associated to the performance degradation, Associate each of the identified alarms with the single measurement that caused the service degradation and forward that information to the FM team.
C. Report creation, KPI's and Measurements analysis, Identification of the network element that caused the degradation & Fault Resolution.
D. Analyze and evaluate the performance of the identified network elements, units, platforms etc. to find the root cause of the identified performance degradation, Analyze and evaluate the interworking of the network elements, units, platforms etc. to find the root cause for the service degradation.

문제 #2

What is the correct initial response to a Customer complaint about Quality problems in Preventive Maintenance that is executed by an NSN subcontractor?

A. Stop payment to Subcontractor until quality issues are fixed.
B. Stop issuing new PO's to the subcontractor.
C. Make quality assessments and agree on a response plan with the Subcontractor.
D. Change the subcontractor.

문제 #3

Which description is MOST descriptive of Network Operations in an Operator organisation?

A. Network Operations is managed by the Chief Technical Officer or equivalent and is the part of the organization responsible for matters of a technical nature including repairing the network to the quality standards agreed with their customers.
B. Network Operations is part of the Outsourced services and is responsible for managing all the NwOps functions: Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration; Maintenance, It does not include but Network Planning activities.
C. Network Operations provides the management of the operated network and all events that may cause any disruption of service to end users or cause it to be in a jeopardous state. It follows that the overriding delivery objective is to provide the quality of service as defined by the business and promised to the end users.
D. Network Operations is the part of a customer's organisation that manages the Network Elements to ensure they are maintained and operative at all times to provide the quality of service promised to the end-users.

문제 #4

Why does NwOps have SLA's and which process is the MOST fundamental to achieving this?

A. SLA's define the E2E service quality, Configuration Management is the key process to achieve the target.
B. Contractually we need metrics to measure performance quality; Fault Management is the critical process that supports achieving them.
C. SLA's are necessary to define the service quality targets and Performance Management is the key process to achieve the targets.
D. SLA's defines the quality of the (G)NOC services provided by NSN, The key process that MOST affects SLA's is OSS Administration

문제 #5

A good invoicing and payment procedure will have the following key highlights:

A. Offers no incentives to customer to pay on time.
B. is not capable of being amended based on change orders.
C. Allows flexibility for customer to pay when they can.
D. Is in line with NSN cash generation targets and strictly enforced.

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